Product support
Installation, organizations, trackers, reviews, runtime configuration, and dashboard questions.
narek99home@gmail.comSupport
Get help with AC Reviewer.
Send the workspace name, affected repository, pull-request number, approximate time, and the visible error. Never send API keys or private keys by email.
Billing
Use GitHub Marketplace for invoices, payment methods, plan changes, and cancellation. Contact us when your AC Reviewer entitlement is not reflected correctly.
Security and privacy
Mark security reports as confidential and avoid including customer data beyond what is necessary to investigate.
Report privatelyService information
Known service interruptions and important product changes will be communicated in the dashboard or by email.
Response times
We aim to acknowledge support requests within two German business days. This is a service target, not a guaranteed SLA unless a separate agreement says otherwise.